DELIVERY & RETURNS
Shipment processing time
All domestic(United States) orders are processed within 2-7 business days.
International shipments will take approximately 10-15 business days.
**Please note shipping delays may be currently experienced due to COVID-19**
Shipping rates
Shipping charges for your order will be calculated and displayed at checkout.
Return/Exchange
We have a No Refund/Returns Policy. However, we do accept Item exchanges.
Exchanges
We have a 3-day exchange policy, which means you have 3 days after receiving your item to request an exchange. We do not provide prepaid return labels and you are responsible for covering shipping costs for the exchange.
To be eligible for an exchange, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the proof of purchase.
To start an exchange, you can contact us at info@saybyyani.co.